Your Well Service Expert in Shreveport
If your well loses pressure or the water quality suddenly changes, Platinum can find the cause. We service existing well water systems throughout SBC, including pumps, tanks, water lines, and treatment equipment.
Servicing Wells Across SBC
You’re getting ready to head out for lunch at Strawn’s Eat Shop when you turn on the kitchen faucet and barely get a trickle. Or maybe the water looks cloudy, and the well pump suddenly won’t kick on. This is the last thing you need if you depend on a well for your water supply.
Platinum Home Services provides well water service throughout Shreveport, Bossier City, and Haughton. If something seems off with your well water, we can help. Give us a call to schedule well service.
Well Water Problems We Can Solve
Well problems can be caused by a wide variety of malfunctions. Platinum knows how to hunt down and resolve those issues.
We can help with:
- Water Supply: Issues with your water supply mean you may have trouble getting a steady supply of well water into the house.
- Water Pressure: We can find the cause of weak or inconsistent pressure throughout your plumbing.
- Well Equipment: Pumps, tanks, controls, and other components can all fail, making your well inoperable.
- Water Lines: Leaks or damage between the well and your house can cut off your water supply.
- Water Quality: We can address cloudiness, discoloration, odors, or other concerns about the quality of your well water.
Why You Should Let Platinum Tackle Your Well Issues
A problem with your well can involve equipment above ground, components below ground, water lines, or the water itself. Finding the source takes the right expertise. Platinum has extensive experience helping customers resolve well problems throughout the Shreveport area.
Here’s what you can expect when you call us for well water service:
- Carefully Vetted Technicians: Platinum technicians are background-checked and drug-tested. Our local plumbers also arrive uniformed, so you know who is working around your house and well equipment.
- Upfront Options: After getting a look at your well, we explain what we find and lay out your options. We’ll give you the information and pricing, then leave the decision with you.
- Trucks Stocked for the Job: Our service trucks carry tools and commonly needed parts. Having those materials on hand helps us complete most well repairs the same day rather than making an unnecessary return trip.
- Care Around Your Property: We work to minimize disruption to your property. We keep the worksite clean and leave your yard in good condition.
- Clear Communication: We keep you updated on our progress. You’ll always be in the know about what’s happening while we work.
- A Local Team: Platinum is locally owned and operated in the Shreveport area. Our team works throughout SBC, from homes in Audrey Park to those in Forbing and Ellerbe Woods.
How Wells Work
A private well taps into groundwater below the surface. When the pump runs, groundwater moves toward the well and is drawn into the system. That pumping temporarily lowers the water table around a well, creating an area known as a cone of depression.
The well pump then moves that water toward your house. A pressure tank stores pressurized water and helps control when the pump turns on and off, so the pump doesn’t have to start every time you open a faucet. Depending on the property, the system may also include a booster pump and water treatment equipment.
Signs You Need a Well Water Specialist in SBC
Watch for these signs, especially when they are ongoing or start getting worse:
The Water Pressure Isn’t What It Used to Be
Maybe the upstairs shower has lost some oomph. Possibly the pressure takes a nosedive when someone starts the washing machine. You might also notice it outside when you hook up a hose or sprinkler during 100-degree weather in Shreveport. Low-pressure water from a well can be caused by a malfunction in several parts of the system, including the pump and pressure tank.
The Pump Is Constantly Kicking On
Your well pump should cycle as you use water, but it shouldn’t sound like it’s working all the time. Repeated starts and stops, called short cycling, can put a lot of extra strain on the pump. If you’ve started hearing it kick on much more often, you likely have a problem.
You Suddenly Have No Water
You turn the faucet and get nothing. That doesn’t necessarily mean the well itself has gone dry. The pump, electrical components, pressure equipment, or another part of the system may be responsible.
Something About the Water Has Changed
Well water that suddenly looks cloudy or discolored is worth investigating. The same goes for a new odor or an unusual taste. Well water testing can give you a much better idea of what you’re dealing with. After that, Platinum can help determine whether treatment or well water filtration makes sense for your home in Shreveport.
The Well Equipment Sounds Different
A well pump isn’t ever completely silent, but strange noises are a bad sign. Humming, clicking, rattling, or sounds that you haven’t heard before point to a malfunction. You should have this checked, especially if you’ve also noticed changes in pressure or water supply. Platinum will examine your well system, identify the issue, and make repair recommendations.
Our Well Services in SBC
Well Pump Repair
Your pump draws up groundwater and moves it toward your house. When your well pump stops working, we’ll inspect the system and determine whether the pump can be repaired. Call us when you need residential well pump repair in Shreveport.
Well Pump Replacement
An older pump may need frequent repairs or struggle to keep up with your household’s water use. If replacement makes better financial sense than another repair, we’ll help you choose the right equipment and install it. We provide well pump replacement throughout SBC.
Pressure Tank Repair
The pressure tank gives your well system a reserve of pressurized water. This limits how often the pump has to turn on. Problems with the tank can lead to inconsistent pressure or frequent pump cycling. We provide water well pressure tank service in Bossier City.
Pressure Tank Replacement
Most pressure tanks eventually reach a point where repairs won’t cut it. A failed tank can cause the pump to cycle much more frequently. And this adds unnecessary wear to one of your well’s most important components. We can remove the old tank and install a water well tank replacement of the correct size.
Booster Pump Service
A booster pump helps increase water pressure when the existing system can’t provide enough on its own. If your booster pump fails, you may notice changes in water pressure. Platinum provides water well booster pump repair throughout the Shreveport area.
Well Water Line Repair
A leak in the underground line between the well and your house can waste water and keep it from reaching you. Because the damaged section isn’t always obvious from the surface, finding the location of the problem is an important part of the repair. Our team handles well water line repair throughout Bossier City.
Well Tank Service
A well storage tank gives your system a backup water supply for periods of heavier water use or maintenance. We can inspect and maintain existing tanks. Our team also handles water well tank installation.
Well Water Treatment
Well water quality can vary from one property to the next, and mineral buildup is common around Shreveport and Bossier City. Water testing determines what’s affecting your water. If you’ve been searching Google for “well water testing near me,” we can run tests and recommend treatment to improve your water quality.
We Leave the Choice in Your Hands
If your well pump in Shreveport can reasonably be repaired, we’ll tell you. When well pump replacement makes better financial sense, we’ll explain why. There’s no pressure to choose one option over another. You’ll have the information and pricing before work begins. Next steps are always up to you.
Our Well Service Process
- We Get Your Appointment on the Schedule: Our team will gather some basic information about what’s happening with your well and set expectations for the visit. We’ll also keep you updated as your appointment approaches.
- We Take a Look at the System: Your plumber will inspect the well equipment to find the true cause of the malfunction.
- We Walk You Through Your Options: Once we know what’s wrong, we’ll explain the available solutions and describe pricing. We won’t start any work without your go-ahead.
- We Complete the Work: Our trucks are stocked with the tools and parts needed for many common well repairs, helping us complete many jobs the same day. We keep the work area tidy.
- We Follow Up: Our service doesn’t end when we leave. A member of our team follows up after the job to make sure everything went well and answer any questions you might have.
Let’s Get Your Well Problem Figured Out
When something goes wrong with your well, you want it resolved. And that’s Platinum’s specialty. We’ll check the system and give you the information you need to decide what kind of fix you want.
More than 1,600 five-star reviews reflect the care we give our customers and their property. Contact us today at (318) 751-2828 to schedule well service in Shreveport, Bossier City, or Haughton.
Frequently Asked Questions
Does Platinum drill new wells?
No, Platinum does not drill new wells. We work on existing well systems and can help when the equipment supplying water to your home needs attention. If you aren't sure whether your well issue is something we handle, give us a call, and we'll let you know.
How do I know if my well pump is failing?
A failing well pump may run constantly, cycle frequently, make strange noises, or struggle to maintain a reliable water supply. Those symptoms don't necessarily tell you whether the pump itself is responsible, so get a professional inspection. We provide residential well pump repair when the equipment can reasonably be fixed.
Do you work on booster pumps?
Yes, Platinum provides booster pump service. If there’s a problem with the pump, we can determine whether it can be repaired or needs to be replaced.
Can a well pressure tank be repaired?
It depends on what is wrong with the pressure tank and the condition of the existing equipment. Minor problems may be repairable. For an older tank with significant damage, replacement may be smartest.
Why does my well pump keep turning on and off?
A well pump that repeatedly starts and stops may be short cycling. Letting the issue continue can wear down the pump. If you're hearing your pump kick on far more often than usual in Bossier City, have the system checked.
Will well repairs damage my landscaping?
Some well repairs require digging to reach underground lines or equipment. How much of the yard needs to be opened depends on what and where the problem is.
Will I know the price before you start?
Yes. Once we've diagnosed the well problem, we'll explain your options and provide pricing before beginning the work. You decide how we proceed, and we won't pressure you toward a particular option.
What cities do you work in?
Platinum provides well water service throughout SBC, including Shreveport, Bossier City, and Haughton.