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Water Softener Services

Water Softener Service in Shreveport and Bossier City

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Softening Hard Water in Shreveport and Bossier City

Millions of people around the world have a water supply filled with minerals like iron, calcium, and magnesium. This type of water is referred to as hard. Though these naturally-occurring elements pose no danger to your health, they aren’t desirable. An excess of metals and minerals can not only cause rusting and staining where the water comes in contact, but also unpleasant skin, taste, and flavor issues.

Luckily, if you call Shreveport home, there’s no reason to suffer through these hard water hassles. Platinum is here to help with water softener service and installation. These devices—usually salt-based—use chemical principles to remove the excess minerals from your water. This leads to numerous household improvements and overall better living. To get a complimentary quote on a water softener in Shreveport, reach out to us at (318) 751-2828 or fill out our online form.

Start off your water treatment journey by installing a new water softener in Haughton or Shreveport.

The Symptoms of a Home with Hard Water

Though commonly associated with wells, hard water can also be found in municipal water systems. That’s why it’s important to regularly examine your home’s plumbing systems for issues. Signs of a home in Shreveport that could benefit from water softener installation include:

  • Mineral-like crust buildup around your faucets or on your shower head
  • Soap scum buildup on sinks or shower walls
  • Stiff clothing that doesn’t soften in the laundry
  • Metallic taste in drinking water
  • Rust rings around your drains and fixtures
  • Spotting on plates and glassware
  • Dull or coarse hair after showering
  • Irritated, itchy skin

Unfortunately, many of these issues aren’t limited to hard water. They can also be a sign of heavy metal build-up or excess chlorine. To properly diagnose the problem, you’ll need to schedule an appointment for water testing in Bossier City or Shreveport.

The Benefits of Installing a Water Softener in Shreveport

The best way to combat hard water symptoms is to invest in a quality water softener. These systems use ion exchange principles to remove unwanted minerals from your water. Though not cheap, the advantages of softened water are numerous and include:

  • Dishware that comes out spotless
  • Less soap scum buildup
  • Laundry that is softer and more vibrant
  • Increased home value
  • Tax and efficiency savings
  • Lengthened lifespan of washers, coffee makers, and dishwashers
  • Improves the durability of your boiler or water heater
  • Softer skin and healthier scalps

Our water softener experts can install all types and models of water softeners. This includes low-water-use systems and saltless models. After examining your home, our water softner expert will recommend a unit that’s best for you and your family.

How Water Softeners Work

Though large appliances, water softener operation is a relatively simple process. Hard water passes through the tank, which is typically filled with salt or resin beads. The calcium and magnesium in the water is attracted to the filtration medium. This chemical reaction releases sodium ions back into the water. Once the system is saturated with magnesium and calcium, a 3-phase cycle starts:

  1. Water flow reverses to flush any dirt or buildup out of the tank.
  2. The sodium-rich salt water flows through the brine tank and back to the mineral tank. The salt collects on the filtration medium, replacing the magnesium and calcium.
  3. The brine is flushed into the mineral tank, removing excess salt and contaminants.

After the third step ends, the brine tank is refilled, and the cycle repeats.

We Provide Expert Water Softener Repair

There are times when your water softener can’t keep up. Maybe it refuses to cycle according to its timer or the tank starts to leak. No matter the issue, our water treatment experts are here and happy to help. Just reach out to us at (318) 751-2828 to schedule an appointment for water softener repair in Shreveport. Upon arrival, we’ll inspect your unit for signs of damage or wear. After a brief examination, we’ll provide you a comprehensive water softener repair quote.

Below are the most common signs of a water softener in distress:

  • Hissing or air discharge after each cycle
  • Skipped or halted regeneration cycles
  • A unit that refuses to turn off
  • Signs of hard water return
  • Sudden increase in salt or filter uses
  • A lack or decrease in water pressure

From installing water entry valves to replacing worn float valves, our plumbers know how to tackle the above problems. Because the symptoms vary widely and water damage is possible, we suggest you leave the repair of a broken water softener to a local, professional plumber. This will save you headache and heartache in the long run.

Count on Us for Water Softener Maintenance in Shreveport

Just like any other appliance, your water softener needs to be properly maintained. As a homeowner, you need to regularly restock its brine tank with clean rock salt. You should also schedule a cleaning appointment with our plumbers at least annually. This will allow us to remove buildup and check valves and water lines for issues. Through these regular visits, you’ll gain peace of mind knowing there’s no major softener issues lurking out of sight.

Water Softener Services Shreveport Can Put Their Trust In

Whether you need to replace an existing water softener or are installing one for the first time, you can rely on Platinum Home Services's plumbers to get the job done. We've been proudly serving the Shreveport area since 2021. This experience is reflected in our work and the raving reviews of our customers. Looking for more information on the benefits of water softeners? Need a quote on a repair? Simply give (318) 751-2828 a call to get started.

Trust Platinum to Service Your Water Softener in Shreveport

For cleaner, healthier water in Shreveport, trust our water treatment experts. Our plumbers have been serving local communities for over many years, and we have the happy customers to prove it. Upon arrival, we will carefully inspect your home’s plumbing system for signs of hard water damage. We’ll also diagnose any potential issues with your existing or outdated water softener. All quotes are provided in writing—meaning you’ll never get stuck with sticker shock. We can fix and install all water softening brandsincluding FutureSoft, SoftPro, Rheem, GE, Fleck, and WaterBoss.

To schedule an appointment for water softener service in Shreveport, we invite you to give (318) 751-2828 a call. We hope our customer-first mentality will make us your go-to water treatment company in Shreveport.

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Financing for SBC’s Electrical and Plumbing Projects


Platinum offers flexible financing for plumbing, electrical, and water well projects in Shreveport.

Choose from same-as-cash plans from six months to two years or fixed-rate options. Platinum also lets you split payments via Klarna.

With us, premium work is within reach.

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  • Helped with Well Plump and Septic Sprinklers
    Jon and Platinum plumbing are amazing I have had three recent incidents where I needed issues with my well pump and septic sprinklers worked on. Platinum Plumbing has been very accommodating with discussing issues and coming up with and completing plans for repairs and adjustments at reasonable prices in a timely fashion. Jon always answers questions and doesn’t mind explaining things so I can understand. The work they do is professional and cleanly done. I am happy to have found a plumbing company I can depend on! Services Outdoor plumbing system repair, Plumbing pipe repair
    Gail D.
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    I was freaking out when my water heater quit working. I made one phone call to Platinum Plumbing and in less than an hour Mike came out and fixed it. These guys are awesome. Fast, responsive, and extremely knowledgeable. Thanks again, Platinum Plumbing
    Team K.
  • Water Heater and Well Pump Issues Solved in One Day
    I had an outstanding experience with Platinum Plumbing & Water Well services! When my well pump suddenly stopped working, they were able to come out the same day, which was a huge relief. On top of that, I also needed help with my water heater, and they took care of both issues during the same visit. The tech, Jon, was professional, knowledgeable, and incredibly efficient. He took the time to explain what was going on, gave me options, and got everything back up and running quickly. It's rare to find a company that is not only responsive but also delivers quality service with no hassle. If you are dealing with well or plumbing issues and need fast, reliable help, I highly recommend giving them a call. Thanks again to Jon and the team for the excellent service!
    Brittany Driggers
  • Received Excellent Plumbing Service
    I’ve had the opportunity today to receive excellent, top notch service from Platinum Plumbing. The installer Jerry, and Bacon were not only gentleman but that displayed customer service that truly won me over. I would recommend this team to anyone who needs experience plumbing service for your home. Oh yes, they will be back to do some work in my bathroom. The cost was worth it because I have peace of mind. Thanks a million and I will definitely keep this company in my prayers.
    Sharon F.
  • Received Great Value from the Platinum Plumbing Package
    We just bought a house with no idea of the troubles with the plumbing and everything else. It was a total disaster. I looked on Angi for plumbers and Platinum Plumbing stuck out, we called, they came out and did their inspection...it's worse than we imagined. They gave quotes on everything, we picked the Platinum pkg and they completed the work the same day. Amazing! Greg, Charles and Nathan worked all day and into the evening to get the job done. It's amazing that they're very polite, courteous, professional and helped us with everything that needed to be done, even helped my husband with a drain he was redoing! When I need another job, I will definitely call on Platinum Plumbing! I would recommend everyone who needs a good plumber to call Platinum Plumbing first and they'll be no need to call anyone else. Go Platinum. You won't go wrong!
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