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Meet Our Team

Meet The Platinum Home Services Team

Team Member
Gregory Gabler
Gregory Gabler is a veteran and the CEO of Platinum Home Services, proudly serving Shreveport, Bossier City, and the surrounding communities 24/7. Gregory’s path to leadership was shaped by responsibility at the highest level—combat experience, then years in the trades working as a plumber, foreman, and superintendent—combined with countless hours of training on teams, service, and the customer experience.
To Gregory, the job is bigger than fixing a problem. It’s protecting families and their property through prevention. That is why Platinum Home Services is built around proactive inspections, clear options, and permanent solutions—especially through the Platinum Whole Home Protection Plan (Platinum Club Membership).
Gregory is driven to improve three things every day: the quality of the work, the customer experience, and the experience of the service provider. He believes that when you build the hardest-working team—and that team knows they are unstoppable—they create a service experience that not only wows customers, but also delivers the absolute best product.
He lives by a simple standard: "there is always a way it is simple and easy we will find it". Gregory also credits his wife, Krissy Gabler—God’s greatest gift and his inspiration—for the courage and strength to pursue excellence with humility and gratitude.
Krissy Gabler
I’ve always been naturally focused, driven, and the kind of person who happily steps up and takes charge. My management career kicked off in my early 20s thanks to opportunities with locally owned businesses, and I’ve been off to the races ever since. I genuinely love corralling the chaos and keeping things running smoothly (organized fun is my specialty).
Outside of work, you’ll usually find me cooking, spending time with family, hiking, traveling, or chasing new adventures with my husband. We work hard, so we fully believe in seeing the world and recharging whenever we can.
What I love most about our company is our team—watching everyone support each other while hitting goals both personally and professionally is incredibly rewarding. Every day, I work to keep our guys in line, our office focused, and our customers taken care of, all while keeping the energy positive and the momentum strong.
Team Member
Franklin Lacy
As the owner of Lightning Electric turned Partner at Platinum Home Services. I built Lightning Electric by doing things differently, showing up, doing quality work, and treating people right. Today, I’ve brought that same standard into my role as a Partner at Platinum Home Services, where we now provide both electrical and plumbing services.
My goal is always to deliver the most permanent solution the first time—quality work that lasts, not quick fixes that lead to repeat problems.
I’m also focused on helping customers protect their home through our Platinum Club Membership, which keeps systems maintained, reduces unexpected repairs, and gives homeowners peace of mind year-round.
I’m a family man and father of five. My faith and values guide how I lead, how I serve customers, and how I run business.
Finance your next Electrical or Plumbing Project

Financing for SBC’s Electrical and Plumbing Projects


Platinum offers flexible financing for plumbing, electrical, and water well projects in Shreveport.

Choose from same-as-cash plans from six months to two years or fixed-rate options. Platinum also lets you split payments via Klarna.

With us, premium work is within reach.

APPLY FOR FINANCING

Reviewers Give Us More than a Gold Star

  • Helped with Well Plump and Septic Sprinklers
    Jon and Platinum plumbing are amazing I have had three recent incidents where I needed issues with my well pump and septic sprinklers worked on. Platinum Plumbing has been very accommodating with discussing issues and coming up with and completing plans for repairs and adjustments at reasonable prices in a timely fashion. Jon always answers questions and doesn’t mind explaining things so I can understand. The work they do is professional and cleanly done. I am happy to have found a plumbing company I can depend on! Services Outdoor plumbing system repair, Plumbing pipe repair
    Gail D.
  • Water Heater Repaired in Less than an Hour
    I was freaking out when my water heater quit working. I made one phone call to Platinum Plumbing and in less than an hour Mike came out and fixed it. These guys are awesome. Fast, responsive, and extremely knowledgeable. Thanks again, Platinum Plumbing
    Team K.
  • Water Heater and Well Pump Issues Solved in One Day
    I had an outstanding experience with Platinum Plumbing & Water Well services! When my well pump suddenly stopped working, they were able to come out the same day, which was a huge relief. On top of that, I also needed help with my water heater, and they took care of both issues during the same visit. The tech, Jon, was professional, knowledgeable, and incredibly efficient. He took the time to explain what was going on, gave me options, and got everything back up and running quickly. It's rare to find a company that is not only responsive but also delivers quality service with no hassle. If you are dealing with well or plumbing issues and need fast, reliable help, I highly recommend giving them a call. Thanks again to Jon and the team for the excellent service!
    Brittany Driggers
  • Received Excellent Plumbing Service
    I’ve had the opportunity today to receive excellent, top notch service from Platinum Plumbing. The installer Jerry, and Bacon were not only gentleman but that displayed customer service that truly won me over. I would recommend this team to anyone who needs experience plumbing service for your home. Oh yes, they will be back to do some work in my bathroom. The cost was worth it because I have peace of mind. Thanks a million and I will definitely keep this company in my prayers.
    Sharon F.
  • Received Great Value from the Platinum Plumbing Package
    We just bought a house with no idea of the troubles with the plumbing and everything else. It was a total disaster. I looked on Angi for plumbers and Platinum Plumbing stuck out, we called, they came out and did their inspection...it's worse than we imagined. They gave quotes on everything, we picked the Platinum pkg and they completed the work the same day. Amazing! Greg, Charles and Nathan worked all day and into the evening to get the job done. It's amazing that they're very polite, courteous, professional and helped us with everything that needed to be done, even helped my husband with a drain he was redoing! When I need another job, I will definitely call on Platinum Plumbing! I would recommend everyone who needs a good plumber to call Platinum Plumbing first and they'll be no need to call anyone else. Go Platinum. You won't go wrong!
    Betty J.
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